Since watchOS 3 watch enters power reserve mode with nearly full battery

Question

Level 1

8 points

Since watchOS 3 watch enters power reserve mode with nearly full battery

Hi everybody,

I have an issue since I updated my watch to watchOS 3. The watch (series 1) enters the power reserve mode unexpectedly with a nearly full battery. It happens once or twice a day and the only thing I recognize is that the watch stays black when I look at my wrist. It only shows the time in green digits when I press a button and I need to restart it by pressing both buttons. After the restart the watch shows 80+ or even 90+ % battery life and it works as expected for the rest of the day (if not the same issue happens again). Mostly my battery is 50+% at the end of the day.

Today I resetted the watch and recovered it from backup, but that changed nothing. The watch went to power reserve mode a few minutes ago with a battery life of 78% 😟

I am really frustrated because it happens really often and I couldn't find any solution to this problem. Downgrading to watchOS 2 isn't an option...

Thank you in advance for all your help, I am really stuck on this issue.

Best regards from Germany,

Matthias

Watch Stainless Steel 42MM (1st gen), watchOS 3

Posted on Oct 2, 2016 10:54 AM

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Answer 1

Jonathan UK

Level 10

164,021 points

Oct 6, 2016 10:40 PM in response to MazeT73

Hi Matthias

If your watch face includes the Battery complication, it is possible that accidental screen interactions are causing your issue.

Tapping on the Battery complication shows the battery charge level along with a large button for placing the watch into Power Reserve mode.

You may wish to consider using your watch for a while without that complication on the watch face, to see whether the issue recurs:

Change the watch face on your Apple Watch - Apple Support

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Answer 2

MazeT73 Author

Level 1

8 points

Oct 3, 2016 6:55 AM in response to Jonathan UK

Hi Jonathan,

I will give it a try and report back if that solved my problem.

Thank you so far.

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Answer 3

MazeT73 Author

Level 1

8 points

Oct 6, 2016 10:39 PM in response to MazeT73

Hi Jonathan,

since I banned the battary complication from my watch face, everything is OK, no more unexpected power reserve mode. But what I don't get, why does this problem occured with watchOS 3 and never happened before?

I will try other positions of the battery complication on my watch face and observe what will happen...

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Answer 4

Jonathan UK

Level 10

164,021 points

Oct 7, 2016 3:59 AM in response to MazeT73

Hi Matthias

Glad to have helped! 🙂

You may wish to let Apple know about the apparent change in your watch's behaviour under watchOS 3, whether by submitting feedback, contacting Apple Support or making a Genius Bar reservation:

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